Customer Service Representative - Remote
Job Summary
The Customer Service Representative (CSR) works under supervision and follows specific procedures and detailed instructions in handling incoming and outgoing calls, questionnaires, and/or communications. The CSR will complete all data entry while actively communicating with the customer and, at times, may use independent judgment to further assist the customer. Reviews input/output data to verify completeness, accuracy, and conformance to quality standards and specifications. Maintains production records. Classifies and codes data to be entered. Verifies, and identifies and corrects errors. Tracks documents received and completion dates in a log. Performs clerical and related office tasks as assigned, such as maintaining records of work received and work performed.
Similar jobs near me
Related articles
- The Affordable Care Act: A Comprehensive Guide to Healthcare Reform in the United States
- A Day in the Life of a Warehouse Worker
- Navigating the Job Market: Tips for Finding Warehouse Worker Positions
- 10 Must-Have Tips for Creating a Standout Warehouse Worker Resume
- What is a White-Collar Worker? Understanding the Definition and Characteristics